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Expert Advice, Directly to You
Through this blog, Carmelina aims to provide you with insightful and practical advice to help you make informed decisions about your career.
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How To Find True Happiness
Author: Carmelina Piedra
February 22, 2023
Most people in life just want true happiness. While money seems to make things better and seems like the logical way to bring true happiness, there is a lot of research that tells us differently. In fact, in my travels abroad, I’ve...
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Contributor: Carmelina Piedra
February 7, 2023
How can business owners differentiate their service in a saturated market?
Finding a unique niche is the best way to differentiate yourself in a saturated market. All of us have unique services to offer. Experience can lend itself well to understanding what that niche might be. Then, providing service offerings around this niche based on what the market needs will bring success.
Contributor: Carmelina Piedra
February 7, 2023
What is one simple thing you can say (or write) to customers to make them feel valued?
Having empathy is one of the best ways to make customers feel valued. It is critical to put yourself in their shoes so you can begin to understand their challenges. Then, create solutions to combat them. In To Kill a Mockingbird, Atticus Finch teaches us, “You never really understand a person until you consider things from his point of view—until you climb into his skin and walk around in it.”
Contributor: Carmelina Piedra
February 7, 2023
What is your best advice for leaders who need to get more comfortable not always having the answer?
The best leaders should not have all of the answers. Instead, they should pull in their amazing teams and key stakeholders to make decisions together using human-centered thinking methods. This is the best way to empower teams and gain alignment very early. This strengthens organizational cultures and also minimizes attrition.
Contributor: Carmelina Piedra
December 31, 2022
What is one issue or challenge impacting business leaders today that you predict
executive clients will want to focus on in their coaching engagements this coming year, and why?
With companies being short-staffed in 2023 with less hiring, executive clients will need to figure out ways to get their employees to perform at their best and most efficient while avoiding burnout.
